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OPENING HOURS

WE ARE CURRENTLY CLOSED AS PER GOV GUIDELINES, FOR NOVEMBER. Opening times will be updated once our re-opening date is confirmed.

Book via website by choosing 'Book Online' above, or calling 01642 566675 during opening.

A £5 deposit is required to secure your table booking, which will be taken off your bill on the day of your visit.

Please read on for more information on our Covid-19 safety measures and how your visit will be conducted as safely as possible.

 

COVID-19 & OPENING

At this difficult time, we're striving to keep The Pottery Loft's services & take-home services running as smoothly as possible, providing you with a therapeutic and fun, creative activity to enjoy at our studio or at home.

We are strictly following Government guidance to ensure orders are fulfilled as safely as possible, and sessions are enjoyed as wholly as possible whilst social distancing.

SAFETY MEASURES:
Reduced the number of tables in the studio to 5.
Single household per booking. NO MULTIPLE TABLE BOOKINGS. This is seen as a 'gathering' and risks a £10,000 fine for our small, family business. If you attend your session booking with more than 6 people, people from other households or having booked 2 tables with the intention of meeting people from other households, you will be turned away and your booking deposit will not be refunded.
Full PPE for all staff whilst assisting with baby prints.
Limited menu.
Set sessions (2 hourly, 1.5 session and 30min buffer for cleaning of contact areas)
Serve customers at the table, to minimise movement around the studio.
Masks are mandatory unless medically exempt whilst moving around, in or out of the studio, however please feel free to remove these whilst seated and enjoying your activities or drinks and snacks from our cafe.
Staff will dispense paints and deliver you any tools you require.
Bookings to control the number of people in the studio (available via website or phone).

FURTHER INFORMATION:
The Government have placed a restriction of a maximum of 1 HOUSEHOLD to interact indoors in Tier 2 (Tees Valley), therefore we can seat a MAXIMUM OF 6 PEOPLE PER TABLE, from 1 HOUSEHOLD. You are not able to book more than 1 table - this is seen as a gathering and risks a £10,000 fine for our business. You will be turned away should you do this, and you will not be refunded your deposit in this instance as we will have lost a table booking. When our numbers are already severely restricted, this is not a cost we can carry. This will be reviewed in line with Government updates. Thank you for your understanding.

GIFT VOUCHERS: All gift vouchers PURCHASED BEFORE LOCKDOWN extended by 4 months. These WILL NOT be extended further. Please use your vouchers within 4 months of their original expiry date.


BOOKINGS DURING LOCKDOWN & PARTIES: If you have a booking with us that we are no longer able to honour due to Government restrictions, please get in touch. We are not taking future party bookings due to Government restrictions relating to Covid-19.

COLLECTIONS: Please book a slot to collect online orders or completed prints/pottery from our studio on selected days & times. Please choose 'Book Online' from the above menu for more information.

PRE-LOCKDOWN POTTERY: We will be clearing out any pre-lockdown pottery at the end of OCTOBER 2020. Please get in touch if you have pottery here with us.

POTTERY: Completed pottery can be dropped off at the studio during opening hours (see image). 

BABY PRINTS: We are now able to offer imprints & outprints and 3D casts during exclusive appointments outside of our studio opening times - please select 'Baby Prints' from the menu for more information.

Any questions can be forwarded to our email contact@thepotteryloft.co.uk - we'll get back to you as soon as we can!

Please be kind, stay safe and THANK YOU, so much, for your ongoing support.

Bethaney, Vikki, Alice & Emma xxx

Last updated: 14.10.20

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01642 566675

Unit 5 first floor/stoney oak/High Grange Av, Stockton-on-Tees, Billingham TS23 3XR, UK

©2020 by The Pottery Loft.